CATT Program

CATT Program

Community Assessment and Transport Team (CATT)

CATT provides immediate mobile crisis intervention and transport services to individuals experiencing acute psychiatric emergencies in the community, offering an alternative to emergency department visits and psychiatric hospitalization.

Program Overview

CATT services include:

  • 24/7 mobile crisis response
  • On-site crisis assessment
  • Crisis intervention and stabilization
  • Safety planning
  • Linkage to appropriate services
  • Follow-up support

Service Model

Mobile Response

  • Rapid deployment (within 60 minutes)
  • Two-person crisis teams
  • Licensed mental health professionals
  • Peer support specialists
  • Collaboration with first responders

Assessment Process

  • Comprehensive risk assessment
  • Mental status examination
  • Substance use screening
  • Medical clearance coordination
  • Environmental assessment

Intervention Services

  • Crisis de-escalation
  • Safety planning
  • Brief solution-focused therapy
  • Medication evaluation
  • Family support
  • Resource mobilization

Target Population

Primary Clients

  • Adults in psychiatric crisis
  • Youth with acute behavioral issues
  • Individuals with suicidal ideation
  • Persons experiencing psychosis
  • Dual diagnosis clients

Referral Sources

  • 911 dispatch
  • Law enforcement
  • Hospital emergency departments
  • Mental health providers
  • Schools
  • Family members

Response Protocol

Initial Contact

  • Crisis screening
  • Triage assessment
  • Response determination
  • Team deployment
  • ETA communication

On-Scene Response

  • Scene safety assessment
  • Client engagement
  • Crisis assessment
  • Intervention planning
  • Service delivery

Resolution

  • Stabilization confirmation
  • Disposition planning
  • Service linkage
  • Documentation
  • Follow-up scheduling

Team Composition

Clinical Staff

  • Licensed clinicians (LCSW, LMFT, LPCC)
  • Psychiatric nurses
  • Psychiatrists (on-call)
  • Clinical supervisors

Support Staff

  • Peer specialists
  • Case managers
  • Program coordinators
  • Administrative support

Collaboration

Emergency Services

  • Police co-response
  • Fire/EMS coordination
  • Emergency department liaison
  • Psychiatric facilities

Community Partners

  • Outpatient providers
  • Substance abuse programs
  • Housing services
  • Social services

Quality Assurance

Performance Metrics

  • Response times
  • Diversion rates
  • Client satisfaction
  • Re-contact rates
  • Safety outcomes

Continuous Improvement

  • Case reviews
  • Team debriefings
  • Training updates
  • Protocol refinements
  • Stakeholder feedback

Policies & Procedures