Resources

Comprehensive resource collection for Bonita House staff members, including forms, training materials, and quick reference guides.

Staff Resources

Quick Reference Guides

Emergency Contacts

• Crisis Line: 1-800-XXX-XXXX (24/7)
• Executive Director: XXX-XXX-XXXX
• Clinical Director: XXX-XXX-XXXX
• Facilities Emergency: XXX-XXX-XXXX
• IT Support: XXX-XXX-XXXX

After-Hours Protocol

1. Assess situation severity
2. Contact on-call supervisor
3. Follow emergency protocols if needed
4. Document incident
5. Submit report next business day

Forms Library

Client Forms

• Intake Assessment
• Treatment Plan Template
• Progress Note Template
• Discharge Summary
• Release of Information
• Consent for Treatment
• Safety Plan Template
• Medication Consent

Administrative Forms

• Time Sheet
• Leave Request
• Expense Report
• Vehicle Log
• Incident Report
• Maintenance Request
• Supply Order
• Training Request

Clinical Forms

• PHQ-9 Depression Scale
• GAD-7 Anxiety Scale
• Columbia Suicide Scale
• AUDIT Screening
• Functional Assessment
• Risk Assessment
• Mental Status Exam

Training Materials

Mandatory Training Modules

Professional Development

• Trauma-Informed Care Series
• Motivational Interviewing
• Clinical Documentation
• Ethics in Social Work
• Supervision Skills
• Leadership Development

Policy References

Key Policies

Client Care

• Client Rights and Responsibilities
• Confidentiality Policy
• Grievance Procedures
• Service Delivery Standards
• Discharge Planning

Human Resources

• Code of Conduct
• Professional Boundaries
• Social Media Policy
• Dress Code
• Attendance Policy

Safety and Security

• Workplace Safety
• Emergency Procedures
• Infection Control
• Incident Reporting
• Vehicle Safety

Compliance Resources

Regulatory Guidelines

State Requirements

• Title 22 Regulations
• Title 9 Regulations
• DHCS Standards
• Community Care Licensing
• Professional Licensing Boards

Federal Requirements

• HIPAA Privacy Rule
• HIPAA Security Rule
• 42 CFR Part 2 (Substance Abuse)
• ADA Compliance
• OSHA Standards

Accreditation Standards

CARF Standards

• Person-Centered Care
• Rights and Advocacy
• Accessibility
• Performance Improvement
• Workforce Development

Joint Commission Elements

• Environment of Care
• Human Resources
• Information Management
• Leadership
• Performance Improvement

Clinical Resources

Evidence-Based Practices

Treatment Modalities

• Cognitive Behavioral Therapy (CBT)
• Dialectical Behavior Therapy (DBT)
• Motivational Interviewing (MI)
• Trauma-Focused CBT
• Solution-Focused Therapy

Assessment Tools

• Beck Depression Inventory
• Beck Anxiety Inventory
• PTSD Checklist (PCL-5)
• CAGE Questionnaire
• Mini Mental Status Exam

Clinical Guidelines

Best Practices

• Suicide Risk Assessment Protocol
• Violence Risk Assessment
• Medication Management Guidelines
• Dual Diagnosis Treatment
• Trauma-Informed Care Principles

Technology Resources

Software Systems

Electronic Health Records (EHR)

• Login: EHR Portal
• Training Videos: Available in Staff Portal
• Support: ext. 555
• Password Reset: IT Help Desk

Communication Tools

• Email: Office 365
• Video Conferencing: Zoom/Teams
• Instant Messaging: Microsoft Teams
• File Sharing: SharePoint
• Calendar: Outlook

IT Support

Common Issues

• Password reset: Self-service portal
• Printer problems: Restart spooler
• Internet connectivity: Check cables
• Software updates: Tuesday evenings
• VPN access: IT authorization required

Community Resources

Referral Partners

Mental Health Services

• County Mental Health
• Private Psychiatrists
• Therapy Practices
• Support Groups
• Peer Services

Substance Abuse Services

• Detox Centers
• Residential Treatment
• Outpatient Programs
• AA/NA Meetings
• Harm Reduction Services

Basic Needs

• Food Banks
• Clothing Closets
• Emergency Shelters
• Housing Programs
• Transportation Services

Healthcare

• Federally Qualified Health Centers
• Emergency Departments
• Urgent Care Centers
• Specialty Clinics
• Dental Services

Benefits Resources

Government Benefits

• Social Security Office
• Department of Social Services
• Veterans Affairs
• Unemployment Office
• Disability Services

Application Assistance

• Medi-Cal/Medicare
• CalFresh (SNAP)
• General Relief
• Housing Vouchers
• Utility Assistance

Professional Development

Continuing Education

Online Learning Platforms

• NASW Online CE
• SAMHSA Training
• CARF Resources
• Relias Learning
• Internal Training Portal

Conference Opportunities

• Annual State Conference
• Regional Workshops
• Webinar Series
• Professional Associations
• Special Interest Groups

Career Advancement

Internal Opportunities

• Job Postings Board
• Mentorship Program
• Leadership Academy
• Cross-Training Options
• Succession Planning

Professional Growth

• Supervision Requirements
• Licensure Support
• Certification Programs
• Tuition Assistance
• Professional Memberships

Quality Improvement

Data and Reports

Performance Dashboards

• Client Outcomes
• Service Utilization
• Staff Productivity
• Quality Measures
• Financial Indicators

Report Templates

• Monthly Service Report
• Quarterly Outcome Report
• Annual Program Evaluation
• Grant Reports
• Board Reports

Improvement Tools

Quality Methods

• Plan-Do-Study-Act (PDSA)
• Root Cause Analysis
• Process Mapping
• Fishbone Diagrams
• Run Charts

Emergency Procedures

Crisis Response

Immediate Response

1. Ensure safety
2. Call 911 if needed
3. Notify supervisor
4. Follow protocol
5. Document

Evacuation Procedures

• Know your exits
• Assembly points
• Staff assignments
• Client accountability
• Communication plan

Disaster Preparedness

Emergency Supplies

• First aid kits
• Emergency medications
• Food and water
• Flashlights
• Battery radio
• Emergency contacts

Contact Directory

Internal Contacts

Leadership Team

• Executive Director
• Clinical Director
• Operations Director
• Finance Director
• HR Director
• Quality Director

Program Managers

• Residential Services
• Outpatient Services
• Community Support
• Crisis Services
• Prevention Services

External Contacts

Emergency Services

• 911
• Poison Control: 1-800-222-1222
• Crisis Hotline: 988
• Adult Protective Services
• Child Protective Services